Marion County
Department of Homeland Security & Emergency Management 

Marion County DHSEM/911 is responsible for addressing any structure within Marion County.  The only exception to this is if the structure is within the corporate or municipal limits of a city of town. Any questions regarding addressing within a town or city limit will have to be addressed with your particular municipal building.

FAQ:

Q:  Will my address change?
A:  Possibly. Your address will change if it does not comply with the County addressing scheme or if you are currently using a rural route and box number.

Q:  Why does my address have to change?
A:  The County is establishing a unique address for each structure based on a consistent County wide addressing scheme. This is done to improve the emergency response time and save lives. Existing addresses that do not comply with the County wide scheme will need to be changed.

Q:  What if I receive my mail through a Post Office Box?
A:  If you currently receive your mail through a P.O. Box, you can continue to do so.  The structure’s 911 address will be used to locate the structure in case of an emergency.  You will need to notify the Post Office of your new 911 address.

Q:  I’ve lived here for 30 years and everybody knows me and where I live. Why do I need to change my address?
A:  Logical consistent addressing saves lives. If someone new is hired as an emergency personnel worker they may not know you.  Emergency responders from adjacent localities and the state do not have the local knowledge.

Q:  When will my address change?
A:  The County has notified residents of their new physical 911 address.  When the Post Office has converted the addresses the Post Office will notify you of your new address.

Q: What will my address be?
A: Your new 9-1-1 address will consist of a house number and street name. 

Q: Who should I notify about my address change?
A: You will need to notify the Power Company, Phone Company, School System, Place of Employment, Insurance Company, DMV, Cell Phone Company, Cable Company, Credit Card Company, Newspapers, Bank, Magazines, Voter Registration, Commissioner of Revenue, and Schools attended by your child/children.

Q:  Do I need to display my address?
A:  Yes, part of the County ordinance states that every structure must have their address properly displayed.  

Q:  Is the County going to pay for me to change my address on all of my personal items?
A:  Unfortunately, the County cannot pay for that. 

Q: Do I need to have a new deed recorded for my home with the new address?
A: No. The deed to your home is based on the actual property boundaries, not your 911 address.  You will need to contact the Marion County Tax Office and Marion County Assessor Office to notify them of your correct 911 mailing address.

Q: When can I start using my new address?
A: You may start using your new address when you receive notification letter from the county.

Q: The address that the County has given me and the address that the Post Office gave me is different. Which should I use?
A: Notify the Marion County 911 Adderssing office immediately at 304-366-3620 or marionaddressing@yahoo.com, if the addresses are different.

Q: How will I know I have a new address?
A: The County will notify you of your new physical address

Q: What is E9-1-1?
A: 9-1-1 is a lifesaving emergency notification network in which the caller is identified by ANI (automatic number identifier) and ALI (automatic location identifier).  This information is automatically displayed on the dispatcher’s computer screen at the time the emergency call is answered at the dispatch center.  The caller is required to only dial 3 numbers, 9-1-1, to be connected to the PSAP (public safety answering point).  9-1-1 is a nationally known emergency notification number.

Q: What does the E in E9-1-1 stand for?
A: The E stands for enhanced, which means the dispatcher gets address information as well as phone number information when you dial 9-1-1. Necessary information can be available to a dispatcher without verification from the caller, in the case of somehow losing the phone connection or if the caller is too upset to give clear information.

Q: Why do we need E9-1-1 here?
A: 9-1-1 is a lifesaving emergency notification network in which the caller is identified by ANI (automatic number identifier) and ALI (automatic location identifier).  The caller is required to only dial three numbers, 9-1-1, to be connected to the PSAP (public safety answering point).  9-1-1 is a nationally known emergency notification number.  Many times travelers or visitors may attempt to report an emergency without knowledge of the area.  Without 9-1-1, valuable time would be lost trying to determine the emergency number and location.

Q: How do I get an E-9-1-1 street address?
A: Contact the Marion County 911 Center Address Office and request an E-9-1-1 street address by filling out the above form or calling 304-366-3620.

Q: What if I do not have a traditional land line phone and I only use a cell phone?
A: New law requires all new cell phones to have GPS receivers in them. When you dial 911 from your cell phone, dispatchers are able to trace the call and locate your phone.